AI for Psychologists

AI for psychology practices that lightens the admin, not the care

Optello helps psychology and counselling practices automate intake, scheduling, and administrative paperwork, so practitioners spend their energy on clients, not admin.

Done-for-you available: hit the goal or you pay nothing

Sound familiar?

The work that holds psychology and counselling practices back

These are the repetitive, time-draining tasks AI is genuinely good at removing.

  • People reaching out for help and waiting weeks to hear back
  • Letters and reports written after the last client has gone home
  • No-shows and late cancellations disrupting the week
  • Medicare, referral, and billing paperwork

How Optello helps

Practical AI, built around how you actually work

Intake & enquiry handling
Respond to enquiries promptly, share the right information, and manage the waitlist.
Scheduling & reminders
Automate bookings, reminders, and rescheduling.
Administrative documentation
Draft administrative letters and reports for practitioner review.
Referral & billing admin
Keep referrals, claims, and invoicing organised and on time.
Practice communications
Handle routine questions so the practice manager isn't buried.

What changes for your business

  • Enquiries answered without the backlog
  • Less after-hours admin for practitioners
  • A calmer, better-organised practice

Book a free AI strategy call

Tell us about your business. We'll show you exactly where AI fits and leave you with a concrete next step, no pitch required.

Common questions

Is client information kept confidential?
Yes. We use private, access-controlled systems designed around your confidentiality and privacy obligations. We focus on administration only; clinical work stays entirely with your practitioners.
Does AI ever interact with clients on clinical matters?
No. It handles scheduling and admin only, and anything sensitive is routed straight to your team.
How quickly can we pilot this?
A working pilot on one workflow within weeks.
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