AI for NDIS Providers

AI for NDIS providers that cuts the compliance burden

Optello helps NDIS providers automate progress notes, rostering, claims, and compliance documentation, so your team spends more time supporting participants.

Ask about our done-for-you, pay-for-success option

Sound familiar?

The work that holds NDIS service providers back

These are the repetitive, time-draining tasks AI is genuinely good at removing.

  • Progress notes and shift reports eating into support time
  • Rostering support workers across participants and locations
  • NDIS claiming, invoicing, and plan tracking
  • Audit-ready documentation and quality standards

How Optello helps

Practical AI, built around how you actually work

Progress note support
Turn shift notes and voice memos into clear, compliant progress notes for review.
Rostering support
Fill shifts, manage changes, and notify workers automatically.
Claims & invoicing
Keep claiming accurate and on time with less manual work.
Plan & budget tracking
Track participant budgets and flag issues before they become problems.
Compliance documentation
Keep policies, incident reports, and records audit-ready.

What changes for your firm

  • More support hours delivered per admin hour
  • Claims out on time, every time
  • Audits without the panic

Book a free AI strategy call

Tell us about your firm. We'll show you exactly where AI fits and leave you with a concrete next step, no pitch required.

Prefer email? Reach us directly at hello@optello.co

Common questions

How is participant data protected?
We use private, access-controlled systems designed around NDIS privacy and quality obligations.
Do humans stay in control of notes and reports?
Yes. AI drafts from your team's input; your staff review and approve everything.
How quickly can we pilot this?
A working pilot on one workflow within weeks.
Prefer the full picture? Explore everything Optello does →