AI for eCommerce

AI for eCommerce that lifts conversion and clears the queue

Optello helps online retailers automate product content, customer support, and merchandising, so you sell more with a leaner team.

Done-for-you available: hit the goal or you pay nothing

Sound familiar?

The work that holds online retailers back

These are the repetitive, time-draining tasks AI is genuinely good at removing.

  • Hundreds of products, each waiting on a description someone has to write
  • A support inbox where 'where's my order?' buries everything else
  • Shoppers searching your site, finding nothing, and buying elsewhere
  • Campaigns that ship late because every email is built by hand

How Optello helps

Practical AI, built around how you actually work

Product content generation
Create search-friendly product descriptions and copy at scale.
Customer support automation
Resolve common queries instantly and escalate the rest.
Search & recommendations
Improve on-site search and product suggestions.
Lifecycle marketing
Draft and personalise campaigns and flows.
Reviews & insights
Summarise reviews and feedback into action.

What changes for your business

  • Higher conversion and order value
  • Faster support, happier customers
  • Catalogue content without the grind

Book a free AI strategy call

Tell us about your business. We'll show you exactly where AI fits and leave you with a concrete next step, no pitch required.

Common questions

Does it work with our platform?
Yes, we build around platforms like Shopify and the tools you already use.
Is customer data secure?
Yes, in private, access-controlled systems.
How quickly can we pilot this?
A working pilot on one workflow within weeks.
Prefer the full picture? Explore everything Optello does →